A dedicated IT team at our home office supports property staff & initiatives, including property management systems, guest-facing technology & entertainment, email & collaboration software, and network security. We understand that hotel guests are exposed to a property’s technology systems even before they book a room, making hotel technology of
primary importance in guest satisfaction.
Our international experience and wide visibility will help maximize exposure and return on investment. Our established systems in sales and marketing create immediate opportunities for sales success, like WAY Rewards; SalesLink & training provide our sales teams with a competitive edge. Hostmark provides tailored strategies for website development, social media and reputation management to achieve each property’s market penetration.
Providing an exceptional guest experience requires exceptional talent. Our talented human resources division not only fosters a culture responsible for our consistently high associate satisfaction scores – they also provide all the recruiting, professional development, & training your property team needs.
Our restaurant team is composed of professionals with years of restaurant, banquet and catering management experience. That experience is ideal for spearheading distinctive, innovative dining establishments that guests love while leveraging our partnerships with trusted vendors to improve the bottom line.
Our proficiency in managing day-to-day operations as well as our knowledge of franchise standards & network of resources allow us to help you implement significant, performance-boosting renovations – all with minimal disturbance to your employees or guests. Cost and energy saving utility programs as well as preventive maintenance programs keep our properties in shape, top to bottom.
Backed by industry veterans and Hostmark Hospitality Group’s proprietary ProfitMark business intelligence platform, operated hotels receive a variety of tools and resources for cost & revenue control: accurate forecasting, performance tracking and reports in real time, budgeting, marketing and business plans, as well as risk-management services.
We have a dedicated in-house team of experts to help maximize revenue, utilizing the industry’s latest techniques and resources. Hostmark’s proprietary RevExel revenue management platform keeps hotel teams organized with data feeds in an integrated portal, providing property revenue committees resources and time to strategize and make optimal revenue decisions.
Our procurement division utilizes years of experience and decades-long relationships with suppliers to anticipate property needs while dramatically improving savings. By observing customer purchasing patterns and keeping tabs on economic conditions, we can ensure that your business always has what it needs without being burdened by excess.