HostWorks

Hostmark Hospitality Group’s unique back-of-the-house hotel management package provides the perfect solution for independent owners/operators – access to proven sophisticated systems and the support of a top-tier management company, allowing the independent hotelier to maintain complete control of their asset, without hiring specialists at the hotel level.

Accounting & Finance

Backed by industry veterans and Hostmark Hospitality Group’s proprietary ProfitMark accounting system, the HostWorks Support Package offers a variety of tools and resources for cost & revenue control; accurate forecasting; performance tracking and reports in real time; budgeting, marketing and business plans; plus risk-management services. Our customized dashboards and full integration with STR reports complete the comprehensive features of the accounting program.

Sales & Marketing

HostWorks spurs sales efforts through individual hotel branding and marketing, digital marketing and website assistance, as well as social media and reputation management programs. Our established systems in sales and marketing create immediate opportunities for sales success, and include access into our network and assisting property teams to achieve excellent market penetration. In addition, HostWorks aids in creating reservation and guest history systems and personalized communications with targeted guests.

Revenue Management & Maximization

Utilizing HostWorks’ proprietary revenue tools, such as the RevExel revenue management platform, the forecasting, pricing and rate strategy processes become less burdensome, creating the right support structure for the independent hotel owner’s Revenue Management procedure. The HostWorks Support Package also includes options for recruitment and state-of-the-art training, improving the hotel’s power to attract skilled revenue associates.

Facilities Management

Remove obstructions to successful capital projects with assistance from HostWorks. With over five decades of experience in hotel and resort development, our technical professionals offer expertise in planning capital programs and budgets, as well as recommending appropriate preventative maintenance and annual audits required for safe operation of your hospitality investment property.

Human Resources

Managing the guest experience is the most critical aspect of running any hospitality venture, and every successful guest experience depends on attracting, developing and retaining the best property team available. Let HostWorks help you with recruiting, screening and training the right associates. Open positions can be posted immediately through  our proprietary recruiter, and following a new hire, we support associate retention goals by providing feedback and evaluation, ERISA and benefit plan support, compensation design, and training through our exclusive Hostmark University and payroll administration.

Information Technology

Hotel customers interact with a property’s technology systems even before they book a room, making hotel technology of primary importance in guest satisfaction. The HostWorks Support Package offers expertise and turnkey solutions for Property Management System integration, call systems, CRM platforms, in-room technology and a variety of additional technology requirements.

Purchasing

HostWorks offers independent hoteliers a strong national network of suppliers and extensive purchasing power. Opt for assistance with OS&E, FF&E, Food & Beverage or insurance purchasing – just a taste of the comprehensive equipment, supply, and service program helping independent hoteliers protect their bottom lines.

Food & Beverage Operations

With decades of concept-to-market restaurant operating experience in stand-alone and hotel concept restaurants, the HostWorks Support Package is your answer to successful independent Food & Beverage management. Including menu review, purchasing, margin improvement advice and recruiting/training support, as well as emergency fill-in staffing for key personnel, HostWorks can help increase customer loyalty and increase flow-through to the bottom line.

Rooms Operations

Seeking excellent performance margins and profitability? Take advantage of the complete range of expertise offered by the HostWorks Support Package – from the Promise program encouraging sustainability and community involvement to the latest bedbug-prevention technology, from advanced operational systems to emergency staffing for key personnel, support for your operational needs and performance monitoring through our proprietary benchmarking systems is available.